Privacy Policy

Pretty straightforward, really. We use your information to:

• Deliver Our Services: Design your space, manage projects, coordinate with contractors and consultants. The actual work you hired us for.
• Stay in Touch: Send project updates, answer questions, schedule site visits. Communication is key in architecture, y'know?
• Improve What We Do: Analyze which services are most popular, understand client needs better, refine our approach.
• Legal Compliance: Keep records as required by professional regulations and building codes. It's part of being a licensed practice.
• Marketing (with permission): Occasionally we might share news about sustainable design trends or our latest projects. But only if you've said it's cool.

We won't use your information for anything you haven't agreed to. No surprise marketing blasts, no selling your data to third parties - that's just not how we roll.

Here's the deal with sharing your info:

• Project Partners: Structural engineers, LEED consultants, contractors - we share relevant details with professionals working on your project. They're bound by their own confidentiality agreements.
• Legal Requirements: If we're legally required to disclose information (court orders, regulatory compliance), we'll do so. But we'll let you know unless we're legally prohibited.
• Service Providers: Cloud storage, email services, project management tools - these companies help us run our business but don't get to use your data for their own purposes.
• Business Transitions: If Krythonatverse were ever acquired or merged (not planning on it, but who knows?), your information would transfer as part of that deal.

We never sell your personal information. Period. That's not our business model, and frankly, it's just sketchy.

Yeah, we use cookies. Not the chocolate chip kind, unfortunately.

Essential Cookies: These keep the site functioning - remembering your language preferences, maintaining security. Can't really opt out of these without breaking stuff.

Analytics Cookies: Help us understand how people use our site. Which pages are popular, where visitors are coming from, how long they stick around. We use this to make the site better.

Marketing Cookies: Track whether you've seen our ads elsewhere online. Helps us avoid annoying you with the same ad repeatedly.

You can adjust your browser settings to block cookies, but some parts of the site might not work as smoothly. Most browsers have a "Do Not Track" option too, which we respect.

We take security seriously - it's like putting good locks on a building we design.

Protection Measures: Encrypted data transmission (that's the little lock icon in your browser), secure servers, regular security audits, password protection, limited staff access to sensitive information.

Data Storage: We primarily use Canadian servers and cloud services that comply with privacy laws. Your project files and communications are stored securely and backed up regularly.

Retention Period: We keep your information for as long as we're working together, plus seven years after project completion (that's standard for professional liability reasons in architecture). After that, we securely delete or anonymize it.

No system is 100% secure - we can't guarantee that. But we're constantly updating our practices to stay ahead of threats and protect your information as best we can.

It's your information, so you've got rights. Here's what you can do:

• Access: Request a copy of the personal information we have about you. We'll provide it in a readable format.
• Correction: If something's wrong or outdated, let us know and we'll fix it promptly.
• Deletion: Ask us to delete your personal information (with some exceptions - like if we need it for legal compliance or ongoing projects).
• Opt-Out: Unsubscribe from marketing emails anytime. There's a link at the bottom of every message we send.
• Portability: Get your data in a format you can take elsewhere if you'd like.
• Object: Disagree with how we're processing your information? Let's talk about it.

To exercise any of these rights, just shoot us an email at studio@krythonatverse.info or call (416) 555-0892. We'll respond within 30 days.

Since we're based in Toronto, we follow Canada's privacy legislation, particularly PIPEDA (Personal Information Protection and Electronic Documents Act).

What This Means: We only collect information with your knowledge and consent. We're transparent about why we need it and how we'll use it. You can withdraw consent anytime (though this might affect our ability to provide services).

Cross-Border Transfers: Sometimes we work with international consultants or use software hosted outside Canada. When we do, we make sure they provide adequate privacy protection.

If you're not satisfied with how we've handled your privacy concerns, you can file a complaint with the Office of the Privacy Commissioner of Canada. We'd prefer to resolve things directly though - talk to us first.

Our website might link to other sites - supplier showcases, industry publications, sustainability resources, that sort of thing. Once you click through to another site, this privacy policy doesn't apply anymore.

We try to link to reputable sources, but we can't control their privacy practices. It's worth reading their policies too if you're concerned.

Same goes for social media. If you interact with us on Instagram, LinkedIn, or other platforms, those companies have their own data policies separate from ours.

Our services aren't directed at anyone under 18. We don't knowingly collect information from minors.

If you're a parent and think your child has provided us with personal information, please contact us immediately. We'll delete it from our systems right away.

Privacy laws evolve, our practices improve, technology changes - so this policy might get updated from time to time.

When we make significant changes, we'll post a notice on our website and update the "Last Updated" date at the top. If the changes are major, we might send you an email too.

It's worth checking back occasionally to stay informed. We'll always be transparent about what's changed and why.

Got questions about this policy? Concerned about how we're handling your information? Just want to chat about your privacy rights?

Get in Touch:

• Email: studio@krythonatverse.info
• Phone: (416) 555-0892
• Address: 1247 Queen Street West, Suite 304, Toronto, ON M6K 1L6

We'll get back to you as soon as possible - usually within a couple of business days. Privacy matters to us, and we're always happy to discuss how we protect yours.